Return Policy

Last Updated:2/23/2026

At Bamboo Heaven, we want you to be satisfied with your purchase. This policy outlines your rights for returns and refunds.

1. Return Window

You may return most items within30 daysof delivery for a full refund.

• Items must be unused and in original condition
• Items must be in original packaging
• Receipt or proof of purchase required

2. Non-Returnable Items

• Perishable goods
• Custom or personalized items
• Digital products and opened software
• Personal hygiene products that have been opened

3. Damaged or Defective Items

If you receive a damaged or defective item, contact us within 48 hours for a full refund including shipping costs.

4. Contact Us